Table of Contents
Key Takeaways
- 112 → Emergencies only.
- 0900 8844 → Dutch non-emergency police number.
- +31 343 57 8844 → The correct international non-emergency number.
- Use online reporting when possible.
- Ask explicitly for a proces-verbaal if you need documentation.
- Victim support is available through Slachtofferhulp Nederland.
Introduction
Whether you’re a tourist exploring the canals of Amsterdam or a new resident settling in the Netherlands, knowing who to call and when can make a critical difference during stressful moments.
This guide clearly explains emergency vs non-emergency police numbers, how Dutch policing works, what to expect after reporting a crime, and practical tips for both visitors and residents.
By the end you’ll be confident in contacting the police whether the situation is urgent or not.
Emergency vs Non-Emergency Calls
What counts as an emergency?
Dial 112 when there is:
- Immediate danger to life or safety
- A crime in progress
- A fire, accident, or medical crisis
- Any situation requiring urgent intervention by police, fire brigade or ambulance
112 is the single EU-wide emergency number.
Travellers only need to remember one emergency number when moving between EU countries.
What counts as non-emergency?
Use the non-emergency police line when:
- A theft or loss has already occurred
- You need a police report for insurance
- You want general advice from the police
- You need to report suspicious but not dangerous activity
Official Police Contact Numbers
Emergency number (EU-wide)
📞 112
Works across the Netherlands and all EU member states.
Amsterdam Police Non-Emergency Number
📞 0900 8844 (inside the Netherlands)
International (Calling From Abroad)
📞 +31 343 57 8844
This is the only officially recognised international non-emergency number used by Dutch police.
This number connects foreign callers to the national police service centre.
Practical Scenarios – Which Number Should You Call?
| Scenario | Number | Reason |
|---|---|---|
| You witness assault or a robbery in progress | 112 | Immediate danger |
| Fire, serious accident, severe medical situation | 112 | Emergency services needed |
| Your bicycle was stolen overnight | 0900 8844 | Non-urgent |
| You lost your passport | 0900 8844 | Requires police report |
| Suspicious behaviour but not dangerous | 0900 8844 | Non-urgent |
| Neighbour noise at 2am | Usually 0900 8844, unless violence is involved | Depends on severity (no official rule listed) |
Note: The Dutch police do not publish a strict official rule on neighbour noise. Generally, noise without danger is not an emergency.
How to File a Report (Proces-Verbaal)
When you need a police report for insurance, embassy documentation, or legal reasons, ask specifically for a:
“Proces-Verbaal” (Official Police Report)
The Dutch police may require:
- Identification (passport, ID card)
- Details of the incident
- Evidence (photos, serial numbers, receipts)
- Any witness information
You will get a reference number for follow-up. This can be requested via:
- Phone (0900 8844)
- Police station
- Online (for some cases)
Online Reporting Options
Depending on the type of incident, you may be able to file a police report online through Politie.nl.
Online reporting is generally allowed for:
- Bike theft
- Pickpocketing
- Online fraud
- Lost items
- Vandalism
More serious crimes require in-person reporting.
Victim Support Services in the Amsterdam
The recognised national victim support organisation is:
Slachtofferhulp Nederland
They offer free support for:
- Emotional recovery
- Legal information
- Help with compensation procedures
- Assistance with police and court processes
They are widely referenced by government and legal sources.
Tips for Tourists & Expats in Amsterdam
- Save the numbers 112, 0900 8844, and +31 343 57 8844 in your phone.
- Keep digital copies of your passport and travel insurance.
- Know the address of your accommodation Amsterdam’s canal names can be confusing.
- Use a bike lock and a frame lock (bike theft is common).
- Report lost passports immediately and contact your embassy.
- Install tracking services on your phone (Find My iPhone / Find My Device).
- For lost items, also check:
- iLost.nl
- VerlorenofGevonden.nl
FAQ
Q. Do Amsterdam police speak English?
Yes, particularly in major cities. Dispatchers at 112 and 0900 8844 can handle English.
Q. Can you report anonymously?
Not always. Some tip lines allow anonymous information, but filing a formal police report requires identification.
Q. Will the police come immediately for a bike theft?
No. Bike theft is typically handled through reporting, not immediate deployment.
Q. Do you get a copy of your police report?
Yes, upon request. It may be sent digitally or provided at the station.
Living in Amsterdam is cool
Understanding how to contact the police is just one part of navigating life in Amsterdam.
If you want a wider look at what daily living in the city feels like including neighborhoods, lifestyle, culture, transport, and safety tips.
Don’t miss our comprehensive guide for Students, Expats & Young Professionals: Living in Amsterdam Is Cool
It’s an excellent next read for anyone considering a move to Amsterdam or wanting to better understand the unique charm of life here.